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Frequently Asked Questions - 3rd Party Integration

  • Can ORDERS Plus Run Stand Alone without Integrated Financials?

      Yes, ORDERS Plus can be operated as a Stand Alone Order Processing and Inventory Control System without the requirements of GL/AR/AP/PR. This is perfect for companies that want to use ORDERS Plus for management of internal supplies and/or IT Departments needing to manage computer inventories and service history.
      ORDERS Plus takes care of all Enterprise transactions that lead up to an accounting transaction. Meaning, ORDERS Plus will create and print an Invoice, but will not keep track of when the invoice is due, nor will it keep track of any payment against the invoice. ORDERS Plus will create and print a Purchase Order, but will not keep track of the Vendor's Invoice, nor cut a check to pay for it. ORDERS Plus does provides you with reports and associated paperwork needed to manually enter information into an accounting system. If an Integrated System with Financials is required, simply add our General Ledger, Accounts Receivable and Accounts Payable modules when you are ready.

  • If Integrated Accounting is Required, Why are 2 Systems a Benefit?

      Some customers seem to think two independent systems are a deterrent rather than a benefit.  This is not the case with ORDERS Plus.  First of all, ORDERS Plus is a front office application specifically designed to benefit ALL employees, not just your accounting department.  ORDERS Plus is Customer and Inventory driven, not accounting driven.  This means the overall workflow design is engineered to naturally benefit the way sales, purchasing, inventory control and production staff do their jobs.  Yes, accounting is critical, but not until you have a sale or receive inventory. ORDERS Plus is designed to manage all of the work the occurs prior to receiving a check or paying a vendor, which is where the so called "Integration Line" is drawn.  Once an invoice is created in ORDERS Plus, that invoice is posted to Accounts Receivable allowing your bookkeeper to know that customer xyz, owes your company x dollars, due by x date.  Once a check is received, that payment is logged into the Accounts Receivable module.  A/R also takes care of printing aging reports, monthly statements and other associated tasks related to receiving payment from your customers.  No more, no less.  Respectively, when an item is received into inventory, the value of the receipt is then recognized on the financial statement as an increase in inventory assets and a liability that you owe money to a vendor.  Once the vendor invoice is received, it is applied against the receipt and a payable transaction is created.  A/P will print all of your vendor checks and manage other associated tasks related to paying vendors.  All of this information then automatically generates up-to-date financial statements that will provide management with a current snapshot of the company's financial health.  Another benefit of 2 systems is from a security perspective.  Only bookkeeping staff and management require access to the financial system, which may be installed to a separate network resource in which only those people can view and/or access it.  Simply put, this eliminates any securing issues by preventing other staff from having access to sensitive information.

    Does ORDERS Plus Interface with UPS Worldship?

      Yes.  ORDERS Plus can be setup to allow Worldship to import address information and thus eliminate re-keying of this information.  ORDERS Plus Gold 2007, scheduled for release in November of 2006, will integrate more tightly by allowing the user to input the invoice transaction number and automatically enter the shipment information and then allow end of day processing to import tracking and shipping cost information back into ORDERS Plus.  Customers that purchase ORDERS Plus Gold now, will receive this upgrade for no extra charge.

  • Can We Use Crystal Reports with ORDERS Plus?

      Yes.  All you have to do is export data from ORDERS Plus to a common file format like DBF and then write your reports to use that data.  ORDERS Plus Gold 2007, scheduled for release in November of 2006, will integrate more tightly by automatically exporting the core dataset to a secure location, which can then be access directly by Crystal Reports and/or imported automatically into SQL Server.  Customers that purchase ORDERS Plus Gold now, will receive this upgrade for no extra charge.

  • Can ORDERS Plus Import Orders from our eCommerce Site?

      Yes.  ORDERS Plus has an eCommerce Interface Engine that allows orders received from off-site to be imported into ORDERS Plus.  New Customer Information and Automatic Inventory Control is also performed during the import.  Select Here For More Information About the eCommerce Interface Engine.

  • Can ORDERS Plus Be Customized?

    1. The first question to ask yourself is whether or not the requirement is a simple Custom Report or Printed Form, or an enhancement that requires additional functionality during operations.

    2. Custom Forms and Reports can be done with out much expense.  Custom changes to the software can often be accomplished.  The ORDERS Plus Engineering Team is available on a fixed price basis to discuss your custom engineering requirements and develop a proposal.  Select Here For More Information.

  • Does ORDERS Plus Interface with QuickBooks?

      No.  ORDERS Plus is designed to operate stand alone or integrate with Best Software's BusinessWorks Gold Accounting.  However many customers use Quickbooks in conjunction with ORDERS Plus and simply enter invoice and purchase order receiving transactions manually into Quickbooks.

  • Does ORDERS Plus Interface with Peachtree?

      No.  ORDERS Plus is designed to operate stand alone or integrate with Best Software's BusinessWorks Gold Accounting.  However many customers use Peachtree in conjunction with ORDERS Plus and simply enter invoice and purchase order receiving transactions manually into Peachtree.

  • Does ORDERS Plus Interface with Gold Mine, ACT or other CRM Systems?

      No, ORDERS Plus has an integrated Contact and Document Management System built in to the core system.  There is really no need for a external CRM system since everything is built right into ORDERS Plus.  Select Here for more information about our Contact and Document Management System.

  • Does ORDERS Plus Interface with a PDA?

      Most PDA's have the ability to import data.  Thus since ORDERS Plus can export information, that data can be imported into a PDA.  If the handheld device has the ability to connect to a terminal server, remote operations can occur.  However, no specific formatting for mobile devices is supported.

  • What Relational Database Engine and/or Language does ORDERS Plus Use?

    1. Proprietary.  Both the language and relational database engine used by ORDERS Plus is proprietary.  No ODBC Driver or source code is available.  However, Custom Reports, Programming, the use of Crystal Reports and ability to integrate datasets with SQL server are standard.

  • I Received a New Version Notice For a Companion Product?

    1. In General, Do Not Install a New Version of a Companion Product unless ORDERS Plus has published compatibility.  Customers should always check with our CustomerCare Department prior to purchasing and/or installing a new version of a companion product for ORDERS Plus.  This includes Custom Labeling, Credit Card Processing and Integrated Financials.

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