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Enterprise System Requirements

The right hardware and software foundation will allow your company to expand without the typical technology infrastructure pains associated with growth.

By providing the necessary software tools on a solid hardware foundation, each employee will be more efficient, which in turn, will allow for increased productivity.

The following recommendations are based upon our own personal testing and the experiences of other professionals who specialize in this industry.

These recommendations are not to replace those of your hired consultant, but rather provide a economic starting point.


Recommended Enterprise Software To Realize Full Benefits

  • Integrated, Multi-user Customer/Vendor Relationship Management, Estimating, Order Processing, Inventory Control, Invoicing, Accounts Payable, Accounts Receivable, General Ledger and Payroll.

  • Shared Business Class Internet Connection

  • Word Processing & Spreadsheets w/Shared Document Access

  • Computer Based, Multi-user Inbound & Outbound Faxing

  • Interoffice and Internet Email Using Microsoft Exchange

  • Company Web Site with eCommerce Shopping Cart

  • Microsoft SQL Server & Crystal Reports for Custom Reporting Needs


Stand Alone File Server Configuration

  • Windows Server 2000, 2003 (Minimum) or Windows Server 2008 (32 or 64-Bit) Operating System (Preferred)

  • Intel Core 2 (Minimum), Intel Duo/Quad Core or Xeon (Preferred)

  • Memory - 128M Available (Minimum)

  • 250 MB free disk space, Dedicated RAID 1 Mirrored Data Disk Set (Preferred)

  • Video Card that supports 16M colors (Minimum)

  • Sound Card (Optional)

  • Monitor of your Choice

  • (800x600 Resolution Minimum)
  • Business Class Internet Connection (Required for Professional Support Services)

*see additional technical details below

Stand Alone Workstation Configuration

  • Windows XP or Vista (Minimum), Windows 7 (32 or 64-Bit) Operating System (Preferred)

  • Intel P4 (Minimum), Intel Core 2 or Duo Core (Preferred)

  • Memory - 128M Available (Minimum)

  • 10 MB free disk space

  • Mouse or pointing device required

  • Video Card that supports 16M Colors (Minimum)

  • Sound Card (Optional)

  • Standard Monitor of your Choice (800x600 Resolution Minimum)

  • HP Compatible Laser, High Speed Inkjet or Dot Matrix Printer

  • Business Class Internet Connection (Required for Professional Support Services)

  • Microsoft Office (Recommended)

*see additional technical details below

Virtualization Technology

ORDERS Plus can be installed and operated in a virtualized environment, including Windows Server 2008 R2 Hyper-V.  Some of our customers have also implemented VMware.  If you are planning to purchase a new server computer, implementing Virtualization is the recommended platform and provides the most flexibility available today.

Virtualization will allow a single server computer to be configured with multiple, independent operating systems.  When used in conjunction with the latest Intel Server-based processors, Virtualization will allow core ORDERS Plus programs and databases to be installed to a Windows 2008 R2 64-bit server to achieve the best overall system performance.  While at the same time, allow user operations and administrative maintenance functions to be performed on an independent 32-bit server or workstation operating system.

We believe the best server configuration available today would consist of a virtual Windows 2008 R2 64-bit server and virtual Windows 2008 32-bit terminal server.  You'll not only be able to perform administrative functions, but also establish the latest technology foundation for remote connectivity.  Additional functionality and management benefits can also be achieved when virtual desktops are also implemented.

If you require additional information, clarification or to discuss recommendations specific to your requirements, Select Here to contact our Help Desk and schedule an appointment with our IT Services Group to further discuss your exact needs.

*see additional technical details below

LAN Network Equipment

A quality business class Ethernet switch and network adapters should be considered for optimal performance.  When installed in a multi-user environment, our client software operates as a fat client.  This means that although the program and databases reside on your fileserver computer, when the program is running, operational speeds are determined by the speed at which data can be sent between the server and the clients' respective processor.  Additionally, database read and write activity is continuously updated between the fileserver and client.

We recommend HP Procurve, Dell and 3Com gigabyte Ethernet switches in conjunction with Intel and 3Com gigabyte network adapters.  Most computers purchased in the last 3 years have an integrated Intel network adapter.  Any additional cost to use quality business class equipment is minimal.  However, the performance benefit is very measurable.  Network equipment designed for basic internet access does not assure quality data packet transmissions and can cause performance and database integrity problems. Don't be penny wise and pound foolish.  Of course, you can always upgrade to the latest 10 gigabyte and multi-port server network adapters to increase your overall network performance.

*see additional technical details below

Remote Connectivity Required?

Many customers ask about operating our software remotely from another location.  If an existing LAN user simply wants to have the ability to connect remotely from their home or laptop, we suggest using the remote desktop application (RDP) built into the latest Windows operating systems and connect directly to their LAN workstation physically located at the primary server location.  This will provide the same functionality as if a user were at their desk.  Other remote desktop products are also available including Real/VNC, GoToMyPC, PC Anywhere and LogMeIn, to name a few.

However, if RDP to a LAN workstation is not an option, a dedicated Windows Terminal Server is required.  Simply put, a dedicated Terminal server will act like a multi-user workstation that connects to your primary fileserver.  Users will connect to the Terminal Server and access ORDERS Plus on the terminal server acting as a gateway to the primary fileserver.  Exactly like a LAN workstation, but allowing a single server computer to service multiple users at the same time.

The specifications of the terminal server are based upon the total number of users it will service and the respective software applications that will be used.  With regards to memory requirements, the common rule is to take the application requirements that will be run, times each concurrent user.  However, please speak with a certified consultant since proper implementation of this technology requires experience.  The Terminal Server specifications are solely based upon your specific remote requirements.  There are no canned answers for the system requirements.

Why Do I Need a Dedicated Terminal Server? ORDERS Plus is not designed to run on a primary fileserver computer since it will take priority control of a processor to run and service requests from other programs as they require processor time.  While this technique provides optimal performance for ORDERS Plus, it will directly cause overall enterprise performance degradation since the server computer has now become an application server.  Although we do have small customers that do this, it is not supported for the reasons mentioned.  Again, running ORDERS Plus on the primary enterprise fileserver will result in server processor time being distributed between enterprise requirements and the software application which will result in overall enterprise performance degradation.

*see additional technical details below

Additional Technical Details

64/32-Bit Windows Operating Systems - ORDERS Plus programs and databases can optionally be installed to a 64-bit windows 2008 server operating system.  However, administrative and operational programs can only be installed to a 32-Bit operating system.   If your server also supports Virtualization including Hyper-V or VMware, we recommend the administrative programs be run from a 32-bit virtual machine so access is not network dependant. However, this is not a requirement.  If a Windows 7 64-bit desktop operating system is installed on a client computer, a desktop virtualization product must also be installed to operate ORDERS Plus.  These include Windows XP mode for Windows 7, a free download and VMware Desktop Virtualization products.  Other products are also available.

Intel Processors - We strongly believe in Intel and it's compatibility with Microsoft Operating Systems.  Although, AMD makes a good processor, we believe it is best designed for home and stand alone use. 

HP Printers - We strongly believe in Hewlett Packard's' compatibility with Microsoft Operating Systems.  A Laser Printer is Recommended if your company does not require multiple signed copies of purchase orders or invoices.  ORDERS Plus was designed to eliminate the use of Dot Matrix printers since one can always re-print an invoice or purchase order transaction.  If your company does use multipart invoices, ORDERS Plus also has a wide range of pre-printed forms available for use.

Microsoft Office - Certain features in ORDERS Plus are integrated with applications that are part of Microsoft Office.  These include Document Management and Outlook Email Integration.  Microsoft Office 2003, 2007 & 2010 are compatible with ORDERS Plus. 

Peer to Peer Networking - Many of our smaller customers ask about the Peer to Peer Networking features built into Windows.  Let us first state that Peer to Peer Networking is good for a very small office sharing documents.  However, we would still suggest a dedicated computer be used as a server.  When combining the tasks of a Workstation and a Server on one computer, poor performance and database integrity should be expected.   We suggest a maximum of 3-5 users when considering Peer to Peer. 

Microsoft End of Life - Whenever Microsoft announces a date relating to the discontinuation of support for any products, that effective date will coincide with our support for operations on those products.  NOTE: Windows Server 2000 is scheduled to expire in July 2010.

Disclaimer: All published recommendations and system requirements are compatible with the latest major released version of ORDERS Plus.  This information is provided for both minimum and preferred configurations.  However, exact specifications are solely based upon your specific requirements.  If you require additional information, clarification or to discuss recommendations specific to your requirements, Select Here to contact our Help Desk and schedule an appointment with our IT Services Group to further discuss your exact needs.  Limited support for Microsoft Desktop Virtualization and VMware Server/Desktop Virtualization products is available from our support department.

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